Qualifications: Current CA Registered Pharmacist License. B.S. in Pharmacy required, Pharm. D. preferred Two (2) years (usually) previous supervisory/management experience in an Integrated Delivery System or healthcare network comprised of multiple sites/facilities. Previous courses completed, in pharmacy business management or related subjects preferred. Must possess the ability to lead and manage professionals and others through influence and collaboration in single and/or multiple pharmacies. Demonstrated ability to provide leadership to and work with a professional team. Must possess the advanced communication skills necessary to be the administrative point of contact for leadership and work collaboratively with and lead multi disciplinary teams. Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects. Must have a working knowledge of applicable Federal and State pharmacy regulations, and T.J.C. and O.S.H.A. requirements. Ability to extract pertinent information from patients, or other sources, to apply to the patient's medical management plan. Demonstrated abilities and skills in pharmacy business management, customer problem resolution, leadership and supervision. Must possess self initiative, innovative and collaborative skills. Ability to demonstrate proficiency in oral and written communication skills. Proficiency in various databases and other computer usage. Must be able to work in a Labor/Management Partnership environment. Must pass background check. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors.
Duties: Assists the Outpatient Pharmacy Director with the development and implementation of pharmacy strategic initiatives. Assists the Outpatient Pharmacy Director by providing leadership and direction of the pharmacy services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, performance measurements, regulatory compliance, employee development and multi disciplinary team development, in a single large and/or multiple small/medium pharmacy location(s). Manages departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, T.J.C., O.S.H.A., SBOP, Statewide and Departmental policies and procedures. Sphere of influence includes Pharmacy Staff, Other Members of the Pharmacy Management Team, CA Regional Pharmacy Leadership Team, Providers, Department Administrators, Physician In Charge, Medical Group Leadership, Hospital Leadership, Area Union Representatives Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate exempt and hourly personnel), involved in strategic workforce planning and succession planning. Works with Human Resources in handling employee grievances. May assist the Outpatient Pharmacy Supervisor Hourly to prepare and/or approve the biweekly payroll. Serves as the pharmacy leadership point of contact by developing strong collaborative relationships with the Medical Center/Medical Office leadership and the Medical Group to achieve service area and Medical Center goals. Communicates regularly to the Outpatient Pharmacy Supervisors Hourly and Outpatient Pharmacy Managers Hourly to inform, support, mentor, coach and develop their knowledge and skills. Provides direction and leadership to supervisory and management employees. Monitors and makes adjustments to personnel utilization in accordance with operating budget. Develops and recommends the departmental operating budget (payroll and non payroll). Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness. Works in collaboration with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees. Administers organizational and department policies and procedures. Minimal to no online dispensing duties. Performs other duties as required. Kaiser Permanente is an EEO/AA Employer. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. Kaiser Permanente is an EEO/AA Employer.
Notes: Work schedule to vary as required.
PR# LR-3014.