INTERNAL POSTING PERIOD: 01/15/2010-01/19/2010
IF YOU ARE A COLORADO INTERNAL EMPLOYEE, YOU MUST PLACE YOUR BID ON THE BID LINE 303-614-1510, NOT ONLINE.
PREFERRED SKILL: Experience in head and neck sub-specialty department not requiredJOB SUMMARY: Makes members/patients and their needs a primary focus of one's actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.
JOB REQUIREMENTS: Completion of an accredited program for adult nurse practitioners (or equivalent advanced nursing program), and currently licensed as a registered nurse in the state of Colorado. Masters degree in nursing required; OR completion of an accredited program for physician assistants or associates, and certified by the National Commission for Certification of Physician Assistants (NCCPA), and currently licensed in the state of Colorado. Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. National Provider Identifier (NPI) and Taxonomy code required at time of hire.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors
COMPLIANCE LANGUAGE: Supports compliance and Kaiser Permanent's Code of Conduct by adhering to federal and state laws and regulations, accreditation and license requirements, by policies and procedures. Responds appropriately to observed fraud and abuse.
Functional and Environmental Factors available upon request.
SCHEDULE: Variable Hours Monday - Friday 8:00am-5:00pm; Rotating Schedule; Holidays;Weekends; Nights; Floats between departments/locations/facilities
STARTING SALARY RANGE: $39.73- $45.36 (Hourly)
- Kaiser Permanente is an AA/EEO employer -