Qualifications: BSN or Bachelor's degree in a relevant field required or completion of a relevant Bachelor's degree within two (2) years of hire. Master's degree preferred. Graduate of accredited school of nursing. Current California RN license required. Current CPR certification required and ACLS certification preferred. Clinical nursing experience relevant to a given position/department (e.g., emergency nursing, medical surgical) required (usually three (3) to four (4) years) including two (2) years of leadership experience. Demonstrated knowledge of quality improvement and clinical care delivery processes, staffing, and budgeting. Knowledge of Nursing Practice Act, JCAHO and other federal, state and local regulatory requirements interpersonal and communication skills. Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers, and vendors.
Preferred Qualifications: Management and supervisory experience.
Duties: Supervises the delivery of nursing services and patient care within one unit(s) which are integrated with business and department plans and meet or exceed cost, quality, clinical and utilization standards and performance measures. Ensures that unit(s) services meet members', physician and internal clients' needs in a changing, competitive health care market. Supervises a single unit (8 to 24 hours) of approximately 20 or more employees or more than one smaller unit. Ensures patient care and quality standards are met and comply with federal, state, and local regulatory requirements and established departmental policies and procedures, utilization and clinical/performance standards and measures. Supervises and ensures continuous improvement of all clinical practices, services and operations by designing and implementing systems, processes and methods to evaluate and improve patient care within the unit. Supervises day to day activities of the unit(s); monitors quality service and utilization standards; supervises shift(s) activities and delivery of patient care. Supervises unit(s) day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement. Develops and implements action plans to improve staff development and the delivery of patient care. Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level. Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services. Monitors the allocation and utilization of unit(s) personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities. Works with health care providers outside of the unit(s) to achieve optimal patient care across the continuum. Researches, identifies, and implements best practice models developed in unit(s) or by other units. Investigates and resolves patient/family/member concerns regarding patient care. Supervises the daily unit(s) operations, including human resources management, department and employee safety programs, and risk management. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. Kaiser Permanente is an EEO/AA Employer.
Notes: Flexibility of shift schedule, will work rotating weekends.